Institutions and private consumers in the Volta Region who failed to pay their water bills would soon be sent to court, Ing. Joseph Nkrumah, Regional Chief Manager of the Ghana Water Company has said.
Non-payment of water levy by some institutions and private consumers has been a major setback for the smooth operation of the water project in the district.
The programme which is aimed at leveraging innovation and technology for financial sustainability through teamwork is also to manage non revenue water and reduce its sustainability as well as collect hundred per cent revenue billed water sales.
In his address at the launch, Engineer Joseph Nkrumah sited arrears as their biggest challenge. He said the accumulated arrears by the MDAs alone currently is over 24 million Ghana Cedis.
He is however calling on all water bill defaulters to as a matter of urgency settle their debts or face the full rigorous of the law.
Ing. Joseph Nkrumah who was however impressed about the performance of the region since the beginning of the year also added that sales has increased from 84% to 86% and billings has also increased from 81 to 83% from January to April this year.
In an interview concerning the E-billing System, Chief Manager in charge of Commercial at the Ghana Water Company, Mr. Gyakabene Amponsem explained that by the new system, meter readers will be capturing customer consumption data with a hand-held android device equipped with a software which already has customers’ data.
He added that, the system will calculate customer’s water consumption and automatically send them their corresponding bill via text message and/or e-mail, the release said.
He however urged customers to make available to GWCL, two reliable cell phone numbers each and email addresses if possible, to receive their bills.
The launch was climaxed with the signing of a memorandum of understanding (MOU), a formal agreement between the directors from the National Headquarters, Regional Chief Manager and the district managers.
Source: Gloalfmonline.com/105.1/ Richard Atsu